Reviews

Stay at One of the Best Hotels in Cozumel

At Suites Colonial, our staff is dedicated to ensuring that each guest enjoys an exceptional level of warm, personalized service and hospitality. Cozumel, Mexico is renowned for its welcoming community spirit and we hope to share that character with all who visit.

If you are considering a stay at our boutique hotel, please read our reviews below to learn what past guests have to say about their experience.

  • "The staff were amazing"

    The staff were amazing. Absolutely friendly, responsive and attentive. The room is huge, beds comfy, TV does not host any English channels but who is watching TV! While the bathroom is dated it does not overshadow

    Nitasha Dec 28, 2018
  • "We loved the location"

    We loved the location, close to a lot of restaurants. It was very clean, ac worked great, staff friendly and helpful. We were on third floor, nice and quiet. The suite had plenty of room for our month long stay.

    Mary Feb 22, 2019
  • "Rooms always clean, great staff!"

    Entrance always clean, flowered canopy, comfortable lobby. Same owner owns nice restaurants you get a discount, even menus on coffee table in lobby! Rooms always clean, great staff! English speaking. Anything you

    Paul Jun 24, 2019
  • "Perfect location in Cozumel"

    Perfect location in Cozumel. Parking for my scooter was only a very short walk away. Down by the OXO. Everything within walking distance. Town square just a block away. Staff very friendly. Live music just a block

    Anonymous Jul 31, 2019
  • "Thank you Casa Mexicana!"

    The service was phenomenal form the moment we did check-in. We were greeted with a welcome fruit drink. Everything went smoothly considering we were a group of 21 people. The process was efficient and quick. The

    Lizzie Nov 24, 2019
  • "We will be back!"

    We had a great stay. Great location, friendly staff, nice hotel. We will be back!

    Kyle Jan 26, 2020
  • "Excellent"

    The location, the room very clean, good value for money, the breakfast buffet very good. Good service from the hotel staff

    Martin Vazquez Calderon Jul 20, 2019
  • "I'd come back"

    The location of the hotel is excellent. The size of the room, very good, the comfort, the attention, the cordiality, the cleaning very good. I would gladly return to a colonial suite

    Eduardo Luis Leone Oct 24, 2016
  • "Very comforting"

    I stayed in colonial suites since I went to cozumel for one night with my partner, the hotel is clean, the staff is very attentive, no problem, the breakfast buffet offered with the reservation is simple but very

    Abraham Ruiz Gonzalez Mar 19, 2014
  • "The best breakfast"

    The hotel is very well located, the rooms are spacious and very comfortable. Breakfast is served 3 blocks from there in a hotel of the same chain, it seems like a disadvantage, but it is served on the first floor

    Damian Randazzo Sep 15, 2017
  • "The best"

    The hotel is central, the room spacious, comfortable and good lighting, in addition to the fact that you can use the facilities of the hotels of the same chain, it is the best ...

    Jessica Paola García Rivera Jan 13, 2020
  • "Good"

    Very comfortable beds, delicious breakfast, the hotel is located one block away from the ferry to Playa del Carmen, close to restaurants, close to where to go for a drink the place very safe and quiet everything

    Israel Nov 30, 2020
  • "Beautiful Colonial Hotel in the center"

    The hotel is very nice, clean, comfortable and with an excellent location. Although breakfast is in another hotel, the information is clear in advance and the service is very good, rich and varied buffet breakfast.

    Maria Marta Dec 19, 2019
  • "Fantastic hotel and superb breakfast!"

    Everything was great! Really amazing, spacious, bright, well ventilated rooms. Nice hot shower in a big, clean washroom. Very comfortable beds. Good dining table and TV with many channels. There was a safe in the

    Anonymous Feb 01, 2020
  • "Good ubication"

    Oxxo ( convenience store) just down the block for easy purchase of bottled water and snacks. Many restaurants and good shopping right at the gate.

    Missy K Jul 20, 2020
  • “Our New Favorite Hotel”

    Suites Colonial is just a block from the square centro, which is right across the street from the ferry dock…We have stayed at Suites Colonial the last two times. It is very affordable when you are on a tight budget.

    HBH Smith May 21, 2016
  • “Excellent Hotel”

    This hotel was a whole lot more than we had expected, really clean, right next to the square so you didn't miss anything. All the staff were extremely friendly and went out of their way to accommodate your every

    Reagan S Apr 18, 2016
  • “It’s Walking Distance to Downtown Cozumel”

    The bed was very comfortable--soft mattress and soft pillows too… Staff are friendly and the room is clean. Highly recommended for a weekend gateway. Wearing their wristband will give you a 15%discount to Las Palmeras

    Annie C Mar 30, 2016
  • “Loved Our Stay Here”

    I cannot say enough great things about this place. From the second we entered the doors, we were treated with kindness and generosity. We arrived several hours before check-in, and they happily took our bags and

    Colleen D May 15, 2016
  • “Such comfort! Such hospitality! Such wonderful staff! Great Deal and my HOME!!”

    “Such comfort! Such hospitality! Such wonderful staff! Great Deal and my HOME!!”
    My third two week stay at Suites Colonial was between Nov. 4, 2015----Nov. 18, 2015. Another flawless, wonderfully relaxing;

    axxxtw Feb 21, 2016
  • "The staff were amazing"

    The staff were amazing. Absolutely friendly, responsive and attentive. The room is huge, beds comfy, TV does not host any English channels but who is watching TV! While the bathroom is dated it does not overshadow a wonderful time. The buffet breakfast was plentiful- OMELETTE, WAFFLE AND SMOOTHIR stations!! Amazing

    Nitasha, USA Dec 28, 2018
  • "We loved the location"

    We loved the location, close to a lot of restaurants. It was very clean, ac worked great, staff friendly and helpful. We were on third floor, nice and quiet. The suite had plenty of room for our month long stay.

    Mary, USA Feb 22, 2019
  • "Rooms always clean, great staff!"

    Entrance always clean, flowered canopy, comfortable lobby. Same owner owns nice restaurants you get a discount, even menus on coffee table in lobby! Rooms always clean, great staff! English speaking. Anything you need is two minutes away. One block from ocean...all this with a greatprice! No brainer.......

    Paul, USA Jun 24, 2019
  • "Perfect location in Cozumel"

    Perfect location in Cozumel. Parking for my scooter was only a very short walk away. Down by the OXO. Everything within walking distance. Town square just a block away. Staff very friendly. Live music just a block away at Woodies every night.

    Anonymous, USA Jul 31, 2019
  • "Thank you Casa Mexicana!"

    The service was phenomenal form the moment we did check-in. We were greeted with a welcome fruit drink. Everything went smoothly considering we were a group of 21 people. The process was efficient and quick. The rooms were clean and spacious. The breakfast buffet was plentiful and pretty good. The AC in the room was working properly as well as the bathroom and shower. The grounds were flawless. Definitely recommend and we'll be staying here again. What stood out the most was the wonderful service from absolutely ALL employees. Thank you Casa Mexicana!

    Lizzie, USA Nov 24, 2019
  • "We will be back!"

    We had a great stay. Great location, friendly staff, nice hotel. We will be back!

    Kyle, USA Jan 26, 2020
  • "Excellent"

    The location, the room very clean, good value for money, the breakfast buffet very good. Good service from the hotel staff

    Martin Vazquez Calderon, USA Jul 20, 2019
  • "I'd come back"

    The location of the hotel is excellent. The size of the room, very good, the comfort, the attention, the cordiality, the cleaning very good. I would gladly return to a colonial suite

    Eduardo Luis Leone, USA Oct 24, 2016
  • "Very comforting"

    I stayed in colonial suites since I went to cozumel for one night with my partner, the hotel is clean, the staff is very attentive, no problem, the breakfast buffet offered with the reservation is simple but very rich, it is 2 blocks from the sea, close to shops, bars, restaurants and shops, be very satisfied, I recommend it.

    Abraham Ruiz Gonzalez, USA Mar 19, 2014
  • "The best breakfast"

    The hotel is very well located, the rooms are spacious and very comfortable. Breakfast is served 3 blocks from there in a hotel of the same chain, it seems like a disadvantage, but it is served on the first floor with pool, sea view and it is the best breakfast I have ever seen

    Damian Randazzo Sep 15, 2017
  • "The best"

    The hotel is central, the room spacious, comfortable and good lighting, in addition to the fact that you can use the facilities of the hotels of the same chain, it is the best ...

    Jessica Paola García Rivera, Mexico Jan 13, 2020
  • "Good"

    Very comfortable beds, delicious breakfast, the hotel is located one block away from the ferry to Playa del Carmen, close to restaurants, close to where to go for a drink the place very safe and quiet everything was super well I highly recommend it

    Israel, Mexico Nov 30, 2020
  • "Beautiful Colonial Hotel in the center"

    The hotel is very nice, clean, comfortable and with an excellent location. Although breakfast is in another hotel, the information is clear in advance and the service is very good, rich and varied buffet breakfast.

    Maria Marta, Argentina Dec 19, 2019
  • "Fantastic hotel and superb breakfast!"

    Everything was great! Really amazing, spacious, bright, well ventilated rooms. Nice hot shower in a big, clean washroom. Very comfortable beds. Good dining table and TV with many channels. There was a safe in the room, iron and ironing board. I really liked the location. Perfectly central (3 minutes walk from the ferry, 10 minutes drive from the airport), lots of good restaurants nearby. Very quiet street at night so we got some excellent sleep. Just a fantastic hotel with a very inviting entrance and great lobby. Breakfast was included which I ate at Casa Mexicana and it was an elaborate affair. Omelette station, waffles made fresh, meat buffet, fruit and yogurt buffet, unlimited coffee and fruit juices. Just anything you can dream of in a bright spacious dining area. Highly recommended!

    Anonymous, USA Feb 01, 2020
  • "Good ubication"

    Oxxo ( convenience store) just down the block for easy purchase of bottled water and snacks. Many restaurants and good shopping right at the gate.

    Missy K, United States Jul 20, 2020
  • “Our New Favorite Hotel”

    Suites Colonial is just a block from the square centro, which is right across the street from the ferry dock…We have stayed at Suites Colonial the last two times. It is very affordable when you are on a tight budget. The breakfast that is included is actually at the sister hotel, Casa Mexicana, about 4 blocks away, and is FANTASTIC! 

    HBH Smith, Rexburg, Ohio May 21, 2016
  • “Excellent Hotel”

    This hotel was a whole lot more than we had expected, really clean, right next to the square so you didn't miss anything. All the staff were extremely friendly and went out of their way to accommodate your every need. Will stay there again.

    Reagan S, Leoti Apr 18, 2016
  • “It’s Walking Distance to Downtown Cozumel”

    The bed was very comfortable--soft mattress and soft pillows too… Staff are friendly and the room is clean. Highly recommended for a weekend gateway. Wearing their wristband will give you a 15%discount to Las Palmeras restaurant.I am booking for my next trip and they're on my lists.

    Annie C, Katy, Texas Mar 30, 2016
  • “Loved Our Stay Here”

    I cannot say enough great things about this place. From the second we entered the doors, we were treated with kindness and generosity. We arrived several hours before check-in, and they happily took our bags and locked them away and gave us some ideas of things to do until our room was ready.

    Our room was VERY spacious and clean. I was not expecting such a nice, large room for the low price we paid.

    On our last day, I had a terrible cold, and we had several hours between our checkout and flight. My husband went down to inquire about maybe purchasing another night so that we wouldn't have to wander aimlessly around town or sit at the airport all day since I felt so yucky. They said 'Absolutely not! You can stay as long as you need to at no additional charge!" Their generosity made what could have been a terrible day, so much better!

    Colleen D, Bangor ME May 15, 2016
  • “Such comfort! Such hospitality! Such wonderful staff! Great Deal and my HOME!!”

    “Such comfort! Such hospitality! Such wonderful staff! Great Deal and my HOME!!”
    My third two week stay at Suites Colonial was between Nov. 4, 2015----Nov. 18, 2015. Another flawless, wonderfully relaxing; comfortable; super great 2nd home away from home.

    This boutique like hotel is small and two blocks from the main street. It is in the heart of the pedestrian mall with all manner of shops, restaurants, scooter and car rentals, nightlife places and so many other things in Cozumel.

    axxxtw, Oz Feb 21, 2016